How to contact AirAsia?
Feel free to enjoy the following five (5) established channels in expressing or communicating your inquiry, concern or feedback to AirAsia.
How to contact AirAsia?
You need to login and register as a member first.
Send your message directly to AirAsia customer care team, complaints or compliments.
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Twitter
Utilise AirAsia social network via Twitter
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Face to face
Visit the nearby AirAsia Sales / Service Counter
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Call Centre
You can reach AirAsia Call Centre from the list provided below:-
Calling from | Service | Contact number | Opening hours |
Australia | AirAsia & AirAsia X flights | 1300 760 330 | 24 hours Monday to Sunday |
China | AirAsia & AirAsia X flights | +86 20 2281 7666 | 8am – 9pm (GMT+8) Monday to Sunday |
Hong Kong | AirAsia & AirAsia X flights | +852 3112 3222 | 8am – 9pm (GMT+8) Monday to Sunday |
Indonesia | AirAsia & AirAsia X flights | +62 21 2927 0999 +62 804 1333 333 |
6am – 10pm (GMT+7) Monday to Sunday |
India | AirAsia & AirAsia X flights | 1860 500 8000 | 8am – 9pm (GMT+5:30) Monday to Sunday |
Japan | AirAsia & AirAsia X flights | 0120-963-516 | 8am – 5pm (GMT+9) Monday to Friday |
Macau | AirAsia & AirAsia X flights | 080 0912 | 8am – 9pm (GMT+8) Monday to Sunday |
Malaysia | AirAsia X Premium LineAvailable from Malaysian telco – Telekom, Celcom, Maxis & DiGi Charge: RM 1.95 per minute This service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon to AskAirAsia.com for answers. |
600 85 8888 | 9am – 6pm (GMT+8) Monday to Sunday |
Philippines | AirAsia and ZestAir | +632 742 2742 | 7am – 10pm (GMT+8) Monday to Sunday |
Singapore | AirAsia X Premium LineThis service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon toAskAirAsia.com for answers. | +65 6307 7688 | 9am – 6pm (GMT+8) Monday to Sunday |
South Korea | AirAsia & AirAsia X flights | 00798 1420 69940 | 8am – 5pm (GMT +9) Monday to Sunday |
Saudi Arabia | AirAsia & AirAsia X flights | 80084494588008500001 (For Guests using Zain as their Telco service provider) | 8:00am to 6:00pm (GMT+3) Saturday to Thursday |
Taiwan | AirAsia & AirAsia X flights | 008 0185 3031 (toll free) | 8am – 9pm (GMT+8) Monday to Sunday |
Thailand | AirAsia & AirAsia X flights | +66 2 515 9999 | 8am – 9pm (GMT+7) Monday to Sunday |
Note: AirAsia flights operated by Malaysia AirAsia, Thai AirAsia, Indonesia AirAsia, AirAsia India, Philippines AirAsia and AirAsia Zest. AirAsia X flights operated by AirAsia X Berhad and Thai AirAsia X.
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Category: AirAsia, AirAsia Guide