How to contact AirAsia?

| November 18, 2014 | 4 Comments

Feel free to enjoy the following five (5) established channels in expressing or communicating your inquiry, concern or feedback to AirAsia.

how to contact airasia?

how to contact airasia?

How to contact AirAsia?

  1. Live Chat

You need to login and register as a member first.

  1. E-Form

Send your message directly to AirAsia customer care team, complaints or compliments.

  1. Twitter

Utilise AirAsia social network via Twitter

  1. Face to face

Visit the nearby AirAsia Sales / Service Counter

  1. Call Centre

You can reach AirAsia Call Centre from the list provided below:-

Calling from Service Contact number Opening hours
Australia AirAsia & AirAsia X flights 1300 760 330 24 hours
Monday to Sunday
China AirAsia & AirAsia X flights +86 20 2281 7666 8am – 9pm (GMT+8)
Monday to Sunday
Hong Kong AirAsia & AirAsia X flights +852 3112 3222 8am – 9pm (GMT+8)
Monday to Sunday
Indonesia AirAsia & AirAsia X flights +62 21 2927 0999
+62 804 1333 333
6am – 10pm (GMT+7)
Monday to Sunday
India AirAsia & AirAsia X flights 1860 500 8000 8am – 9pm (GMT+5:30)
Monday to Sunday
Japan AirAsia & AirAsia X flights 0120-963-516 8am – 5pm (GMT+9)
Monday to Friday
Macau AirAsia & AirAsia X flights 080 0912 8am – 9pm (GMT+8)
Monday to Sunday
Malaysia AirAsia X Premium LineAvailable from Malaysian telco – Telekom, Celcom, Maxis & DiGi
Charge: RM 1.95 per minute

This service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon to AskAirAsia.com for answers.

600 85 8888 9am – 6pm (GMT+8)
Monday to Sunday
Philippines AirAsia and ZestAir +632 742 2742 7am – 10pm (GMT+8)
Monday to Sunday
Singapore AirAsia X Premium LineThis service is to cater for AirAsia X Guests only. For any other AirAsia related queries, please logon toAskAirAsia.com for answers. +65 6307 7688 9am – 6pm (GMT+8)
Monday to Sunday
South Korea AirAsia & AirAsia X flights 00798 1420 69940 8am – 5pm (GMT +9)
Monday to Sunday
Saudi Arabia AirAsia & AirAsia X flights 80084494588008500001 (For Guests using Zain as their Telco service provider) 8:00am to 6:00pm (GMT+3)
Saturday to Thursday
Taiwan AirAsia & AirAsia X flights 008 0185 3031 (toll free) 8am – 9pm (GMT+8)
Monday to Sunday
Thailand AirAsia & AirAsia X flights +66 2 515 9999 8am – 9pm (GMT+7)
Monday to Sunday

Note: AirAsia flights operated by Malaysia AirAsia, Thai AirAsia, Indonesia AirAsia, AirAsia India, Philippines AirAsia and AirAsia Zest. AirAsia X flights operated by AirAsia X Berhad and Thai AirAsia X.

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Category: AirAsia, AirAsia Guide

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